How can I run the log utility?įrom what I have read in the forum, I am starting to believe that configuration of my system could be causing the problem, so I kindly ask you to look at it and let me know what you think. I have also added to Resolve under 'Preferences', 'Advanced':Īs suggested in many posts I tried to run C:\Program Files\Blackmagic Design\DaVinci Resolve\CaptureLogs.bat and I get a command prompt that briefly displays Access Denied and then disappears. I have uninstalled and cleaned any trace of the program to then re install it with no luck. I should also note that even though I have updated the Nvidia driver in my system (I downloaded the latest version that Dell provided) I still get the CUDA warning at startup. The program also crashes when I try to add a timeline. I have ran through this same scenario several times now with the same result.I am in the beginning stages of learning DaVinci Resolve and really use a hand.Įvery time I open a project that was backup up from a. If you can open Resolve, open a project (an Untitled Project is fine) and go to Help>Create Diagnostics Log on. Upload the whole zip or tar or gz file on a file-sharing site and post a link to the file. Be aware that they will contain your username on your computer. I ran a desktop diagnostic log on my last attempt and I can provide those files if that helps. Please try launching Resolve, and immediately after it crashes, grabbing logs. Hop back over to the edit tab, try to do some fine tuning / trimming to the audio Toggle over to fairlight and add reverb/delay to the audio clip Here is the system specif: - Intel Core i7-7700K Kaby Lake Processor Socket-LGA1151, Quad Core, 4. When I toggle to the fairlight tab and add an effect to an audio clip (delay, reverb) and I hop back to the editing tab to do some fine tuning/trimming on that effected audio clip, Resolve will freeze with the spinning beach ball of death and become unresponsive. I am using Davinci resolve 14 and have the same issue while attempting to import a cDNG folder: while draging it to the media pool the program crashes. Another common cause for DaVinci Resolve crashing is a lack of support from your video card. Open DaVinci Resolve and see if you’re still encountering the frequent crashes. Inside the Display Adapters drop-down menu, right-click on your integrated GPU and choose Disable Device. Install the latest driver for your video card. Inside Device Manager, expand the drop-down menu associated with Display Adapters. The last log entry is still: Failed to load media metadata preset list or the list is empty. If you can open Resolve, open a project (an Untitled Project is fine. Please try launching Resolve, and immediately after it crashes, grabbing logs. One time I also killed the PostgreSQL server prior to launching to see if maybe DB corruption is affecting Resolve. It seems you're encountering crash issues. Double-click the downloaded file to install it on your computer. However, the launch is still crashing at or almost immediately after Fairlight Page is listed on the splash screen. I'm on Resolve 14.3.0.013, the non studio version and so far I love it! One issue though. If a newer version is available, click Download. I'm on a 2016 Macbook Pro 2.9 GHz Intel Core i5, 8 GB Ram, running Mac OS 10.13.1
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